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Exports

Allegro can export large lists — your purchases and your audience members — as CSV files. Exports are generated in the background, so you can start one and keep working: when the file is ready, Allegro emails you a download link and the export appears on the Exports page, ready to download.

To see your exports, go to Exports in the main navigation.

Starting an export

You start an export from the page whose data you want:

ExportWhere to start it
PurchasesThe Export button on the Purchases page.
Audience membersThe Export button on the Audience page.

The export always reflects the filters and search active on that page when you click Export — so to export a subset, narrow the list first, then export. The whole matching set is included, not just the page you are viewing.

After you click Export, Allegro confirms that the export is being generated and that it will email you a link when it's ready. You don't need to stay on the page.

How many exports you can start

To keep the queue healthy, you can start up to three exports per minute. If you go over, Allegro asks you to wait a few seconds before trying again.

The Exports page

The Exports page lists every export across your organization, most recent first, and refreshes on its own while any export is still being generated. Each row shows:

ColumnDescription
TypeWhat was exported — Purchases or Audience members.
StatusWhere the export is in its lifecycle (see below).
Requested byThe admin who started the export.
RowsThe number of records in the file, once it has finished.
SizeThe size of the generated file.
CreatedWhen the export was started.
DownloadA Download button, shown only while the file is available.

Statuses

StatusMeaning
PendingThe export is queued and waiting to start.
ProcessingAllegro is building the file.
CompletedThe file is ready to download.
FailedSomething went wrong while generating the file. Start a new export.
ExpiredThe file was completed but has passed its download window (see below).

Downloading and retention

When an export completes, Allegro emails the admin who started it a link to the file, and a Download button appears on the export's row. Each file stays available for 7 days after it was created. After that the export is marked Expired, the file is removed, and the Download button no longer appears — start a new export to get a fresh copy.

What's in the file

Purchase and audience-member exports are standard CSV files you can open in any spreadsheet. For the exact columns in a purchases export, see Purchases.

  • Purchases — Browse, filter, and export transactions
  • Audience — Browse, filter, and export members